Our Core Privacy Principles
Data Minimization
We collect only the essential information needed to provide our healthcare services. No unnecessary data tracking or invasive monitoring.
Your Control
You have complete control over your data. Access, modify, or delete your information at any time through your account settings.
Transparency
Clear, jargon-free explanations of how we use your data. No hidden clauses or confusing legal language.
Secure Infrastructure
Enterprise-grade security with encrypted data storage in certified European data centers compliant with GDPR and HIPAA standards.
How We Protect Your Data
End-to-End Encryption
All your health data is encrypted using AES-256 encryption both in transit and at rest. Your information is protected with the same level of security used by banks and government institutions.
- • TLS 1.3 for data transmission
- • AES-256 encryption for stored data
- • Zero-knowledge architecture for sensitive information
- • Regular security audits and penetration testing
Access Controls
Strict access controls ensure that only authorized personnel can access your data, and only for legitimate healthcare purposes.
- • Multi-factor authentication for all accounts
- • Role-based access control (RBAC)
- • Audit logs for all data access
- • Regular access reviews and updates
Data Location & Compliance
Your data is stored exclusively in certified European data centers and never transferred outside the EU without your explicit consent.
- • GDPR compliant data processing
- • HIPAA-level security standards
- • ISO 27001 certified infrastructure
- • SOC 2 Type II compliance
Your Data Rights
Right to Access
View all personal data we have about you, including how it's being used and who has access.
Right to Portability
Export your data in a standard format to transfer to another healthcare provider.
Right to Correction
Update or correct any inaccurate personal information in your profile or health records.
Right to Deletion
Permanently delete your account and all associated data from our systems.
How We Use Your Data
Healthcare Services
To provide medical consultations, appointment scheduling, prescription management, and personalized health recommendations through our AI assistant.
Platform Improvement
To enhance our services, improve user experience, and develop new features that benefit the healthcare community. All analytics are anonymized.
Legal Compliance
To comply with healthcare regulations, respond to legal requests, and ensure the safety and security of our platform and users.
What We DON'T Do
- • We never sell your personal or health data to third parties
- • We don't use your data for advertising or marketing purposes
- • We don't share your information with insurance companies
- • We don't track your browsing outside our platform
Privacy Questions & Support
Data Protection Officer
Our dedicated privacy team is here to help with any questions about your data rights or privacy concerns.
Email: support@proximity-health.com
Response Time: Within 24 hours
Privacy Policy Updates
We'll notify you of any significant changes to our privacy practices at least 30 days in advance.
Last Updated: December 2024
Version: 2.1
Your Privacy, Our Priority
Experience healthcare technology that respects your privacy and puts you in control.